communication skills coaching | how to respond to gaslighting at work or home

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In this communication skills coaching video, communication skills coach Dan O'Connor gives tips, techniques and precise words and phrases for responding to gaslighting, whether in a work or home setting. As always, Dan includes power phrases for effective communication in his workplace harassment training videos. He teaches how to improve communication skills by giving concrete examples, words, phrases and even the appropriate body language for responding to difficult people and situations with mindful words that shed light, not heat. Go to Dan's website https://www.danoconnortraining.com for more. Brought to you by #communicationskills #communicationcoach #communicationtrainingclassesonline Dan O'Connor

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0:00 What gaslighting sounds like
0:14 The tactics you’ll learn today
0:30 Remember to use your tools
0:45 The goal of the gaslighter
1:00 Stay on message
1:15 The That may be, but . . . + the
Broken Record
2:00 Please participate
2:17 the Setup
2:30 How to position yourself
2:45 Sit side-by-side
3:03 Involve a task
3:30 Why would I do that?
3:45 The Hamburger
4:36 The right kind of closing line
5:06 Using the Odds
5:12 Say it in a loving way
6:07 Narrate the scene
6:40 Slipping back into it
6:50 Remember your tools
7:03 Visual cues are key
7:13 We are either transforming or
conforming